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Overview

You can create the most amazing event experience, but if your check-in process is lengthy and disorganized your guests will be in such a bad mood when they enter the room they won’t even notice. The check-in process is one of those tricky things that, unfortunately, you don’t get much credit for if it goes smoothly, but if it’s a mess, boy will you hear about it!

This class will provide an array of tips and strategies for designing an executing a smooth, organized, and efficient check-in process for a variety of events.

Learning Outcomes

  • Utilize expeditors and trouble shooters to help facilitate crowd flow and avoid bottlenecks at check-in.
  • Deploy signage in the right locations, the right height and with the right content to enable guests to easily know where to go.
  • Evaluate when to use mazes, chutes, and other layouts to minimize lines and expedite crowd flow through check-in.
  • Implement digital check-in tools and efficient systems for name tag, as well as table assignments.
See pricing

Course Information

Estimated Time: 62 mins

Level: All

CMP Credit Hours:

Instructor: Howard Givner

Course Instructor

Howard Givner

With over 20 years of industry experience, Howard Givner is a widely recognized expert and innovator in the field of events, business growth strategy, technology and education.

  • Educator & Thought Leader
    Howard is the Founder and Executive Director of the Event Leadership Institute (which launched in April 2011), provider of best-in-class training and education for the events industry, through online, on-demand video classes, interviews with industry leaders, white papers, webinars and live events.
  • Event Agency Owner
    He is the founder of Paint The Town Red, Inc., and the former CEO of North America for Global Events Group, the 13th largest event agency in the world, which acquired Paint The Town Red in 2008. During his tenure the company won over 30 industry awards.
  • Industry Leader & Expert
    Howard is a Past President of the ILEA (International Live Events Association) NY Metro Chapter; has served on the board of directors of MPI (Meeting Professionals International) Greater NY Chapter as VP of Education; is a member of the BizBash NY Advisory Board; has served on the Advisory Board of Special Events Magazine; been a judge of the Gala Awards & HSMAI’s Adrian Awards. He is a frequent speaker at industry conferences on a wide range of topics. He has been profiled in The New York Times, The Wall Street Journal, CNBC, National Public Radio, ABC News, The Apprentice, and USA Today, in addition to numerous trade media.
  • Consultant
    Howard is a consultant to companies in the hospitality, meetings and event industry, specializing in strategic planning, sales growth, management, and mergers & acquisitions, and selectively consults with business owners on a limited number of engagements.
  • App Developer
    Howard is the creator of the SuperPlanner Mobile App, winner of the 2010 BizBash Event Style Award for Most Innovative New Product, and the 2011 Special Events Magazine Gala Award for Best New Product / Service.