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  • Full Time
  • Mobile

Website PCH Hotels & Resorts

Description

Functions as the Strategic Business Leader of the hotels Event Management Department and is responsible for the hotels Event Planning Team including the Senior Event Managers, Event Managers, Associate Event Managers, and Administrative Assistants. Position oversees the administrative processes associated with the Pre-Event and Post-Event phases of an event and the associated transitions between all event phases. Ensures a seamless turnover from sales to operations and back to sales while consistently delivering a high level of service. The position is responsible for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. Actively up-sells each business opportunity to maximize revenue opportunity, offering enhancements to create outstanding events, and achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery.

To be considered please complete an application at www.pchresortscareers.com/applynow

EEO Employer; Minority/Female/Veteran/Disabled

Human Resources (251)415-3072

Requirements

Skills and Knowledge

  • Strong selling skills and understanding of sales processes; can effectively sell products and services
  • Knowledge of menu planning, food presentation and banquet and event service operations
  • Ability to manage guest rooms and meeting space inventories
  • Strong customer development and relationship management skills
  • Ability to manage and balance group and local business
  • Must be able to mentor Event Managers
  • Knowledge of current trends in event management and event technology
  • Ability to develop and implement successful sales strategies for individual accounts and markets.
  • Knowledge of overall hotel operations as they affect department
  • Knowledge of Event Technology products and services
  • Knowledge of contractual agreements and legalities
  • Financial management skills e.g. ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning
  • Strong communication skills (verbal, listening, writing)
  • Strong problem-solving skills
  • Strong customer and associate relation skills
  • Good training/facilitator skills
  • Strong organization skills
  • Ability to use standard software applications and hotel systems
  • Effective decision making skills
  • Effective influence skills
  • Strong consensus building skills
  • Strong analytical skills
  • Good negotiation skills
  • Effective conflict management skills
  • Effective change management skills
  • Effective coaching and development skills
  • Strong presentation and platform skills
  • Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)

Tagged as: catering, event management, event technology, hospitality, hotel management, Hotels and Venues

To apply for this job please visit www.hcareers.com.