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  • Full Time
  • Hanover

Website LiveCasinoHotel Live! Casino - Hotel

FUNCTION
The Special Events Manager is responsible for the successful planning implementation of all Maryland Live events, as well as invitational promotional programs and offers. Successful special events are an integral part of Maryland Live Casino being the #1 regional gaming and entertainment experience.SPECIFIC DUTIES AND RESPONSIBILITIES

  • Manages Maryland Live Casino’s special events to outpace the competitors in the region. Will provide ongoing cost benefit analysis and return on investment for all major programs. Will monitor the competition by consulting newspapers, trade journals and other publications to learn about contemplated promotions, social functions and activities of casino and offers.
  • Manage the special events life-cycle for both on property and off property events, including research, planning, implementation, evaluation and analysis. Utilize internal resources as well as external resources.
  • Organize all special events efforts to drive rated play, stimulate slot and table games play, with slot and table tournaments, dinners, gift giveaways and tier based promotions, etc.
  • Create a warm, welcoming and exciting environment for each program.
  • Effectively communicate, measure and report the effectiveness of each program.
  • Lead as point of contact for special events ideas to achieve specific challenges.
  • Build relationships and meet with other department directors and managers as necessary. Plan, evaluate and execute.
  • Source and acquire vendors and resources that support the operational and budgetary needs of the department.
  • Manage a team consisting of Coordinators and Representatives. Ensure training, development and performance management.
  • Interview potential new hires and make sound hiring decisions based on company values.
  • Develop, maintain and balance an annual budget.
  • Travel to off-site locations and networking events as necessary.
  • Promote and practice excellent public relations and customer service.
  • Other duties as assigned.

Requirements

MENTAL AND PHYSICAL REQUIREMENTS

  • Ability to analyze and interpret departmental needs and results.
  • Ability to solve complex problems.
  • Ability to perform assigned duties under frequent time pressures and deadlines in an interruptive environment.
  • Ability to work a flexible and irregular schedule including weekends, evenings and holidays.
  • Ability to stand 25% of the time
  • Ability to sit 75% of the time
  • Able to lift 50 lbs.

EDUCATION, TRAINING, AND EXPERIENCE

  • Five to seven years’ experience in special events in a high volume hospitality business. Casino industry experience is desired.
  • A 4-year degree in a related field or equivalent work experience.
  • Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming
  • Commission for the position.

Tagged as: event manager, Hotel and Venue, management, special events

To apply for this job please visit www.hcareers.com.